> For the complete documentation index, see [llms.txt](/llms.txt).
> Markdown versions of each page are available by appending .md to any URL.

# content_policy_violation

The task prompt or environment setup commands were flagged by the platform's automated content policy checks.

The `content_policy_violation` error occurs when the task prompt or environment setup commands are flagged by the platform’s automated content policy checks.

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## Details

-   **HTTP Status:** `403 Forbidden`
-   **Retryable:** No
-   **Task State:** FAILED

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## When does this occur?

This error is returned when:

-   The task prompt contains content that violates Warp’s usage policies
-   The environment setup commands contain patterns flagged as potentially harmful
-   The automated content classifier determines the task should be blocked

Note

For security reasons, the error message is intentionally generic and does not describe what specifically was flagged.

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## Example response

```
{  "type": "/reference/api-and-sdk/troubleshooting/errors/content-policy-violation/",  "title": "Unable to start cloud agent. Please try again or contact support if the issue persists.",  "status": 403,  "instance": "/api/v1/agent/tasks",  "error": "Unable to start cloud agent. Please try again or contact support if the issue persists.",  "retryable": false,  "trace_id": "abc123..."}
```

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## How to resolve

1.  Review your task prompt and environment setup commands to ensure they comply with [Warp’s usage policies](https://www.warp.dev/terms-of-service).
2.  If you believe this was flagged in error, contact [Warp support](/support-and-community/troubleshooting-and-support/sending-us-feedback/) and include the `trace_id` from the error response.

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## Related

-   [Cloud Agents Overview](/agent-platform/cloud-agents/overview/) — How cloud agent tasks work
-   [Environments](/agent-platform/cloud-agents/environments/) — Configuring setup commands